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Matchdays at Arsenal – Have your say

By The Arsenal Independent Supporters’ Association

Open invite to AISA meeting on 11th April

AISA is organising a "matchday experience" meeting to discuss the results of our recent survey, to decide what priorities should be, and how to achieve change. The meeting will take place at 179 Great Portland Street, London W1W 5LS on THURSDAY 11TH APRIL, 6.30 for 7.00.

The meeting is open to all Arsenal supporters. It would help us with the admin if you could let us know if you plan to attend - just email aisa@aisa.org

We met again with the Club last week to discuss some of the issues we have been pursuing with them. Much more info at the meeting but included were AISA proposals and suggestions regarding:

SEASON TICKET STAGED PAYMENT SCHEME
Introduction of a scheme that allows season ticket holders to spread payment over many months with no additional cost except a small admin fee

CHEAPER TICKETS
- Backing for a national scheme, as proposed by the FSF, that will cap away ticket prices at a lower prior than present
- Cheaper tickets for juniors to encourage future generations of Arsenal supporters
- Reduction in cost of FA Cup and, if applicable, Europa League tickets
- Extra ticket entitlement for season-ticket holders, enabling them to buy additional tickets several times a season, some at reduced cost for under 18s
- Relocation of away supporters at the Emirates to upper tier, thereby providing 3,000 cheaper tickets for home supporters

REWARDING LOYALTY
- Specific benefits for Arsenal supporters who regularly travel to away matches. Proposals include free vouchers etc, and also reduced price travel to all away cup matches
- Reduced price season tickets for existing gold members who are senior citizens (building on the current scheme where discounts are applicable but only for those who are prepared to move away from existing friends and family)

TICKET EXCHANGE
- Improvements to scheme including immediate cashback, more flexibility and easy ways of sharing tickets with friends and family (with or without payment)

IMPROVEMENTS TO THE ATMOSPHERE
- Various, including a commitment from the Club that they would introduce safe standing, as and when the law is changed.

We believe considerable progress has been made on many of these items (and others discussed separately) and look forward to announcements in due course. If you want any further information, or have suggestions and ideas you want to put forward, contact us at aisa@aisa.org

8th March 2013

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User Comment and Reaction

User comments on this article are now closed. If you want to continue the debate, why not do so on the Gooner Forum.

Gaz  6:53am 8th Mar 2013

With all due respect the only thing that will improve my match day experience is watching the side managed by somebody else and the club run by anyone other than kroenke and gazidis! - Post No. 35728


Gaz  7:11am 8th Mar 2013

Thinking about it even though my last post was me being sarcastic there is a more serious issue here regarding this meeting. By that I mean that whilst its a good idea I really can't see the benefit of it whilst the Clubs being managed and run as it currently is. After all the fans will always be led and influenced by what's happening on and off the pitch and there's simply a lack of excitement about supporting Arsenal at the moment with fans talking about being bored and lacking any kind of enthusiasm. Most of the points up for discussion (high ticket prices, atmosphere etc) most probably wouldn't be issues if our Club were really competing for trophies and utilising the funds it does have on better players. So in all seriousness whilst I understand the reasoning behind this meeting it could be argued that a quicker way to achieve the same goals would be to actively protest at getting the useless kroenke out of the club then getting a manager in who might just get the best out of a set of players who always seem to be under performing. - Post No. 35729


Yusuff amuda  8:22am 8th Mar 2013

It's management that cause all this thing you see now you have money and you are not spend it please go and look for a good striker and midfield if you buy this thing you will see that the team will be better please do it quikly. - Post No. 35735


HotSpurs  10:17am 8th Mar 2013

a highly driven chairman; highly motivated young energetic postive manager; a team that drives forward but is also disciplined; a stadium where the atmosphere is red hot. - Post No. 35742


Thomas  10:47am 8th Mar 2013

Come and work on my Suffolk farm for a month in the summer and you'll be able to afford your ticket.Eveybody nowadays seems to want something for nothing.City folk are too molly coddled in their cosy office jobs, as far as improving the atmoshere you need to eat more fresh produce lots of fruit and veg and less of your processed muck.A few weeks on a proper country diet with real Ale instead of your girly lager and you will be singing like Tom Jones.Stop blameing Arsenal for all your shortcomings get a grip on yourselves and get some positive thinking in those jellied eel heads of yours. - Post No. 35744


Red Member  11:02am 8th Mar 2013

as Gaz has said it is pointless trying to improve this whilst the current board/management is in place. the club is currently divided and the problems now so deep rooted that only a change cann improve things now - Post No. 35746


Gooner, London  13:54pm 8th Mar 2013

Agree - Move the away fans upstairs and put protective plastic sheeting in front of their section to stop them throwing things down to the home fans below. (As that will inevitably happen no doubt) !! A much large family enclosure is required. Families are not the minority but the majority of the population. It's supposed to be a family club. Proper entertainment at half time and a decent DJ to create a bit of atmosphere when there is no play. Improve the food on offer as its over priced and poorly managed. Hot dogs, pizza etc are always stale, cold and ridiculously over priced. Inedible rubbish. Follow the American style where food is brought round to the spectators, selling pop corn, nuts etc in the seating area (cinema style) so you don’t have to leave your seat if you don’t want to. Lastly…The toilets are always filthy and the queues are enormous. They also need attendants in the toilets as the last couple of times I have been people are urinating in the wash basins. I've been to Wembley many times and never had to queue for a drink or to use the lav and they are spotless. Its supposed to be a day out and the stadium is amazing, but some of the things that go on are pretty awful!!! I’ve also seen loads of people smoking in their seats and nothing ever gets done about it. Stewards should be pulling people up about it and throwing them out if they persist. - Post No. 35755


billthered  13:54pm 8th Mar 2013

They will definetly do something as I think a lot of people are like me and will not be renewing season tickets etc,and as the only thing they care about is the pound note well you do the maths. - Post No. 35756


johnnyhawleylovinggooner  14:22pm 8th Mar 2013

how about this :there is a marguee player looking for an out at old trafford. you keep telling us if the right player comes along you will spend the money. he is right for us in the team and the club shop.-go and buy him then - Post No. 35760


Green Hut  15:31pm 8th Mar 2013

HotSpurs- The s***e hart lane atmosphere is red hot only in your own mind, and you stole the songs that you sing when you're winning from Southampton, Celtic and Man Utd. tottenham are typical of a medium sized club showing potential after 20 years of nothing. Man City were the same and their fans were bigging themselves up, now after a couple of trophies you can hear a pin drop at whatever their stadium's called. 1971, 2004, 52 years and counting. Forever in our shadow. FOYS. - Post No. 35761


Ramgun  17:00pm 8th Mar 2013

Season tickets should be for League games only. Season-ticket holders should be able to claim their seat if they want to but given that Wenger rests players for FA Cup-ties (see Blackburn in the 5th round) they have no right to take money up-front for extra matches, particularly when those extra matches might be against teams we have never heard of on a Thursday night. Is AISA making that point? - Post No. 35764


norfolk gooner  17:34pm 8th Mar 2013

I think a singing section near the away supporters at the clock end would help improve the atmosphere.Don't think a safe standing area will ever happen though.As for the food, simple don't buy it! - Post No. 35768


Betty  18:58pm 8th Mar 2013

@Hotspurs.The atmosphere at the Arsenal Munich game was electric the best I have seen anywhere in this country all season.The atmosphere at the lane last night was the same as it's always been,like the Middlesex cricket ground you originate from.It's the same myth as Spurs once playing good football,unfortunately it can never be authenticated as television was not around then. - Post No. 35770


N4  20:51pm 8th Mar 2013

I am fully behind Gaz on this! He expresses exactly what I was thinking, thanks Gaz, well said!!! - Post No. 35771


David the Price is Ian Wright, Wright, Wright!  21:16pm 8th Mar 2013

Sorry to be repetitive, but three words exemplify my thoughts. Wenger , Board out! - Post No. 35772


Robbb  23:30pm 8th Mar 2013

Gooner London - what we don't need is the shmaltz associated with American sports games. The game goes for two 45 minute halves. If you can't keep your focus on the game during that time....don't attend. Stay at home and watch the TV and gorge yourself to your heart's content. - Post No. 35775


Paul the Gooner  7:43am 9th Mar 2013

Improve the atomosphere. 1. Get rid of the tourists and JCL's 2.Get a new manager in 3.Get an owner in who wants to win trophies and not make profits 4.Get a winning team.5.Football has and always will be about winning. As for Spurs i was at the ****hole last week and their fans made more noise with 35,000 than our JCL's at the Soul-less bowl with their camera's and burgers.I went to watch a game in Bremen last year and i was behind the goal and everyone stood up the whole game.It that happened at the library the JCLs would get the stewards to kick them out.The club doesnt care about atomosphere just pay your money buy food and shut up.This is Arsenal 2013 - Post No. 35780


Ken  10:44am 9th Mar 2013

Could not agree with you more Paul the gooner.We the fans have been fathful with Wenger and the Board over the years, and now it can't go on any longer, It must happen soon. If you attend games then get the posters out let them see there time is up.I made my poster a long time ago. - Post No. 35785


Uccello  11:23am 9th Mar 2013

Safe standing has to, has to, has to be reintroduced if we are to rediscover our soul as a club and protect our future in the long term by making the club accessible to local kids, local families and the less well off long term supporters. That is where the real loyalty lies, the support we can be proud of, the sense of community and identity, not the increasingly corporate, Jonny-come-lately, I think I'll entertain the bank manager / business clients tonight, / tourist with tickets bought with a hotel room and leave the club shop with plastic bags full of branded guff clientele that the club is increasingly marketed towards. That monied fanbase will disappear faster than Walcott in the derby if times get tough. I work in a local school and none of our kids, many of whom are passionate ardent Arsenal fans could ever dream of going to a game, nor their parents ever afford it. We are betraying them their birthright. When some cheap tickets came our way through Arsenal in the community doubles club, we took 160 to their first game, or similar for an emirates cup match a couple of years back, kids could go with parents and siblings, it was a bitter sweet joy to organise as they made such a racket and loved the day out, but knowing that our club was deliberately excluding these local ardent fans. Safe standing must be brought back to open our club back up, otherwise our soul/identity/history is being ripped out with every kerching of the cash registers - Post No. 35787


maguiresbridge gooner  13:34pm 9th Mar 2013

A couple of good issues one being the payment scheme.But as Gaz has pointed out in both his posts even if all the issues raised were granted it wont make any difference to the match day experience under this current regime, and i'm sure AISA would have even more support if they were to concentrate on trying to do something about that. - Post No. 35788


GG89  13:45pm 9th Mar 2013

Yes. reward the away fans.... Give them shares, give them free beer, give them a say in how the club is run, they are stakeholders and a half.... give them trophies not a healthy bank balance.... - Post No. 35789


Danny Carter  14:23pm 9th Mar 2013

think moving the away fans is a good point. like the idea of a dj as well. On a seperate point, how comes cazorla gets so much stick for diving agaisnt wba yet golden boy bale gets booked for a 4th time this season and the press hardly mention it ? - Post No. 35790


Stroud Green Road Boy  10:03am 10th Mar 2013

Would echo Robbb's and Uccello's points. Safe standing, football urgently needs the atmosphere this generates again. And less, not more Americanisation of the stadium. NO DJ! People should be able to sit there for 15 minutes at half time and discuss the match without 'entertainment' drowning them out and having junk food thrust under their noses. - Post No. 35795


Where's Wally is a Gooner  19:22pm 10th Mar 2013

All our regular away supporters should be given season tickets behind the North Bank at £10 a game. Then the excellent atmosphere they generate can be replicated at home - Post No. 35799


Red Member  11:56am 11th Mar 2013

wheres wally is a gooner - you have hit the nail on the head. it really is that simple - Post No. 35825


Rocky RIP  23:21pm 11th Mar 2013

@Hotspurs - we can only admire your discipline at Anfield on Sunday. Unnecessary back passes into the opponent's path. Bravo. The open top bus parade awaits a top 4 finish and renditions of Chas and Dave. P.S. When exactly were the glory years? Nobody has ever given me a straight answer. @Stroud Green - agreed. The DJ only serves to dampen the atmosphere by drowning people out. It creates a noise vacuum. People are just force fed a 'match day experience' to go with their hot dog against their will. When there was no pre-match 'entertainment' the crowd took it upon themselves to get songs going. Is it a deliberate ploy by the club? or do they think we are so stupid that we can't generate interest without their help? Prior to pre-match 'entertainment' crowds arrived over an hour early; with pre-match entertainment many arrive at kick off. You decide. And yes, yes, yes, yes, yes to Safe Standing. Follow the German model on standing, fan ownership, club legends on the board and affordable ticket prices. They know what they are doing. - Post No. 35864


Issue #242 - Out Now!

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